Troubleshooting
Common Issues

Common Issues and Solutions

Issue: Connectivity Problems Solution: Check your internet connection. If the issue persists, restart the app or your device.

Issue: Real-Time Translation Not Working Solution: Ensure that the app has permission to access translation services. Check your language settings.

Issue: Messages Not Sending Solution: Verify your internet connection. If the problem persists, try restarting the app or clearing the message queue.

Issue: Subscription Billing Errors Solution: Check your payment information. If the issue persists, contact our support team for assistance.

Error Message: "Network Unavailable" Solution: Check your internet connection. If the issue persists, contact support.

Error Message: "Translation Service Error" Solution: Ensure that the translation service is accessible. If the problem continues, reach out to our support team.

Error Message: "Subscription Expired" Solution: Check your subscription status in the app settings. Renew or upgrade your subscription as needed.